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#Arrives by end of day free

Send someone who lives with you and has ID with your same address.

When you aren't able to make it to the Post Office in person, you can nominate someone to collect your parcel for you. Giving someone else authority to collect a parcel for you If your photo ID doesn't include these details, just bring along other identification that does. To make sure you're covered, bring your notification (email/SMS or postal item awaiting collection card) along with photo ID that includes either the name or address on the item. Your notification should tell you where to go and what you need to bring. We'll hold it at the Post Office for 10 business days, before it gets returned to sender. You'll get a notification about your missed delivery, so you can pick your item up in-person. If you're not there, and an item needs your signature, or there's no safe place to leave it*, we take it to a nearby Post Office.

While we try our best to get your parcels to you as soon as we can, sometimes you're not around when we drop by with a parcel, or we can't deliver it due to various other reasons. If you've received a notification to pick up a parcel or letter at the Post Office, we're sorry we missed you. it's started raining and you want your parcel left undercover), simply cancel the request and set up a new one, with a different instruction. Or to change the Safe Drop location (e.g. You have until 1 hour before a delivery is made to cancel or change a Safe Drop.Ĭancel Safe Drop from the track list and your parcel will be delivered using the existing signature on delivery instructions. We won't Safe Drop your delivery if the location is unsuitable or not protected from the weather. Keep in mind that some addresses aren't suitable for Safe Drop (e.g. If the Safe Drop option is showing for your delivery, simply follow the steps. You'll receive an email asking if you'd like to use Safe Drop for that delivery, along with instructions. There are a couple of ways to request it. We'll let you know when it's available once your parcel is on its way. You can still request it for eligible parcels, up to 1 hour before a delivery is made. If you haven't set Safe Drop as your delivery preference, that's okay. Whenever possible we'll notify you in advance if a parcel is ineligible. To see if we'll apply Safe Drop for a parcel that's on its way, just check the item details in your track list.

Follow the steps to change your delivery preferences.

Beside 'Request safe drop for eligible signature parcels' click Change.

After you've set your preferences you can still change them at any time, or cancel Safe Drop for individual parcels. When you set Safe Drop as your delivery preference, we'll apply it to any eligible signature parcels sent to you in the future. Set Safe Drop as your delivery preference Or you can just request it for each eligible parcel as you need it. You can set Safe Drop as your delivery preference, for all eligible signature parcels. You have until 1 hour before a delivery is made to request or cancel a Safe Drop. If your parcel will be exposed to weather or too visible to passing traffic, we'll take it to a local Post Office for you. Not all addresses are suitable for this service (e.g. Please note, while we'll do our best to leave your delivery in your preferred location, it isn't always possible. there's a safe place to leave your parcel.the sender provides your contact details.Signature parcels are eligible for Safe Drop when:

Which parcels are eligible for Safe Drop?

#Arrives by end of day free

With this free service, just choose a safe spot at the delivery address and we'll leave your parcel there for you. With Safe Drop, you can still receive deliveries requiring a signature when no one's home. Got a busy day planned? Don't worry, you don't need to stay home to receive your parcels.